If gambling is causing you harm, contact wanpar Support via live chat on your account dashboard to activate self-exclusion immediately. 21+ only.

wanpar Responsible Gaming

Gambling is entertainment. At wanpar, we are committed to keeping it that way for every Pakistani player on our platform. This page covers the tools, limits, and support available to help you stay in control — because responsible gaming is not a policy checkbox, it is how we actually operate.

21+ CNIC Verified Self-Exclusion Available Deposit Limits 24/7 Support
Our Commitment
Strict 21+ age verification via CNIC before any real-money play is enabled
Deposit limits, loss limits, and session reminders accessible from your dashboard
Immediate cool-off and self-exclusion activated the moment you request it
Self-exclusion is irrevocable during the selected period — no reversals accepted
Responsible gaming tools are free, immediate, and available to every wanpar account holder
21+
Minimum Age
5
Protection Tools
24/7
Support Access
0s
Delay on Exclusion

Player Protection Tools

Five tools available in your wanpar account dashboard, free of charge, any time you want to use them.

Deposit Limits

Set a maximum amount you can deposit into your wanpar account per day, per week, or per month. Once set, your limit takes effect immediately and cannot be increased until the current period has elapsed. Decreasing your limit is always instant.

Loss Limits

Define the maximum net loss you are willing to accept across all wanpar betting and gaming activity within a specified time period. Once you reach your loss limit, placing further bets will be blocked until the period resets. Your PKR balance remains accessible for withdrawal.

Session Time Reminders

Configure reminders that alert you when you have been playing continuously for a set duration — 30 minutes, 1 hour, 2 hours, or a custom value you choose. The reminder appears as an on-screen notification and gives you the option to continue, take a break, or log out.

Cool-Off Period

Take a short break from betting and gaming without permanently closing your account. Choose a cool-off duration of 24 hours, 7 days, or 30 days. During the cool-off period your account is inaccessible for wagering, but withdrawal of any existing PKR balance remains available.

Self-Exclusion

Full self-exclusion permanently blocks access to your wanpar account for the selected minimum period. This decision is immediate and cannot be reversed before the exclusion period ends. wanpar will actively work to prevent you from re-registering during the exclusion term.

24/7 Support

The wanpar support team is available around the clock via live chat on your account dashboard. Support staff are trained to handle responsible gaming requests — including activating limits, initiating cool-off periods, and processing self-exclusion requests — with immediate effect.

How Limit Changes Work

wanpar follows a responsible asymmetric approach to limit changes. Reducing your limits always takes effect immediately — there is no delay, no confirmation waiting period, no friction. Increasing your limits, however, requires a mandatory cooling-off period before the higher limit becomes active.

This design is intentional. If you are in the moment and feel the urge to deposit more or bet beyond your usual range, the delay gives you time to reflect. If you genuinely want to increase your limits for considered reasons, the wait is a minor inconvenience. If the urge passes before the waiting period ends, the system has done its job.

Important: Limit reductions cannot be reversed during the active limit period. If you set a weekly deposit limit of PKR 5,000 on Monday, you cannot increase it until the following Monday at the earliest — and only after the mandatory review period has passed.

Limit Type Decrease Takes Effect Increase Takes Effect
Daily Deposit Limit Instant After 24 hours
Weekly Deposit Limit Instant After 7 days
Monthly Deposit Limit Instant After 30 days
Daily Loss Limit Instant After 24 hours
Weekly Loss Limit Instant After 7 days
Session Time Reminder Instant Instant
Cool-Off Period (activation) Instant Cannot be reversed mid-period
Self-Exclusion (activation) Instant Irrevocable during exclusion term

How to Activate Self-Exclusion on wanpar

Self-exclusion is a four-step process. It can be initiated from your account dashboard at any time, day or night.

01
Log In to Your Account

Sign in to your wanpar account from any device. If you are having trouble logging in due to distress, contact support via the chat widget on the login page — they can initiate exclusion without requiring a full login.

02
Go to Responsible Gaming

Navigate to Account Settings and select the Responsible Gaming section. All protection tools — deposit limits, loss limits, cool-off, and self-exclusion — are visible and accessible from this single page.

03
Select Exclusion Duration

Choose your preferred self-exclusion period: 6 months, 1 year, 3 years, or permanent exclusion. Read the confirmation information carefully. Self-exclusion cannot be reversed during the selected period for any reason.

04
Confirm — Exclusion Is Immediate

Once confirmed, your account is excluded immediately. You will be logged out and access will be blocked for the selected period. Any PKR balance remaining in your account can be withdrawn by contacting the support team.

Available Self-Exclusion Periods

Choose the duration that reflects the break you genuinely need.

6
Months

Recommended for players who feel they need a structured medium-term break from gambling activity.

1
Year

A full year away from the platform — appropriate where gambling has been causing regular financial or personal stress.

3
Years

Serious long-term exclusion for players who recognise a persistent pattern of problematic gambling behaviour.

Permanent

Indefinite exclusion with no automatic reinstatement. Appropriate where gambling is causing sustained harm to yourself or others.

Warning Signs to Watch For

Problem gambling can develop gradually. Many players in Karachi, Lahore, Islamabad, and across Pakistan do not realise their gambling has become harmful until the pattern is well established. Recognising the early signs makes it much easier to address the issue before it causes serious financial or personal damage.

The list on the right describes warning signs that suggest gambling may have moved beyond recreational entertainment. If several of these resonate with your own experience, wanpar encourages you to use the responsible gaming tools available in your account or to contact our support team for a confidential conversation.

Chasing Losses

Continuing to bet beyond your intended budget in an attempt to recover money already lost. Each bet feels like it will be the one that "fixes" things. This pattern accelerates losses and is one of the clearest indicators of problem gambling.

Concealing Gambling from Family

Hiding the amount of money being gambled, the frequency of play, or the losses incurred from family members or close friends. Secrecy around gambling is a strong indicator that the activity has moved outside a comfortable, sustainable range.

Borrowing Money to Gamble

Seeking loans, using credit, or borrowing from family members to fund gambling activity. When gambling requires external financial resources to continue, the activity has clearly moved beyond the entertainment category.

Unable to Stop or Reduce Play

Multiple unsuccessful attempts to cut back on gambling, set a budget and stick to it, or stop altogether. The inability to control gambling behaviour despite genuine effort and clear negative consequences is a defining feature of gambling disorder.

Gambling to Manage Emotions

Using gambling as a way to escape stress, anxiety, depression, boredom, or personal problems. When gambling becomes a primary emotional coping mechanism rather than a leisure activity, the risk of harm increases significantly.

Neglecting Responsibilities

Allowing gambling activity to interfere with work, family responsibilities, social relationships, or important personal commitments. Any situation where gambling is being prioritised over meaningful life obligations warrants serious reflection.

A Simple Self-Check

Take a moment to reflect honestly on these questions. There are no right or wrong answers — this is for your own awareness, not a formal diagnostic tool.

Q1

Have you ever spent more money gambling than you originally planned to in a single session?

Q2

Have you ever felt the need to bet with larger and larger amounts in order to get the same level of excitement?

Q3

Have you ever made multiple unsuccessful attempts to reduce how much time or money you spend on gambling?

Q4

Do you find yourself thinking about gambling frequently — planning your next session, replaying past bets, or calculating potential winnings — when you are doing other things?

Q5

Have you ever gambled to relieve feelings of anxiety, stress, guilt, helplessness, or depression?

Q6

Have you ever returned to gambling on another day in order to try to win back money you had previously lost?

Q7

Have you ever lied to family members, friends, or anyone else about the amount of money you have gambled or the extent of your gambling activity?

Q8

Has gambling ever caused significant problems or conflict in your relationships, at your workplace, or in your financial situation?

How to interpret your answers: If you answered yes to one or two of these questions, be mindful of your gambling habits and consider setting deposit or loss limits on your wanpar account. If you answered yes to three or more, we strongly encourage you to activate a cool-off period or self-exclusion and to seek independent support. Contact wanpar support via live chat on your account dashboard to activate any of these tools immediately.
21+

The wanpar Age Requirement

Every person who registers with wanpar must be 21 years of age or older. This is not a guideline or a soft recommendation — it is a firm operational requirement enforced through mandatory CNIC verification before any real-money activity is permitted on the account.

CNIC documents submitted during registration are verified by licensed KYC processing services. Accounts where age verification cannot be completed to wanpar's satisfaction will not be activated for real-money play. Any account found to belong to a person under 21 will be immediately closed.

  • CNIC required at registration — no exceptions
  • Age verified before deposits are enabled
  • Accounts under 21 closed and balances forfeited
  • Re-registration attempts by excluded minors are blocked
  • Report suspected underage accounts via live chat

Protecting Younger People in Your Household

In Pakistani households where multiple people share devices — a common situation in Karachi, Lahore, Faisalabad, and across the country — registered wanpar users should take additional steps to ensure younger household members cannot access their accounts.

wanpar recommends the following practical measures for account holders who share devices with people under 21:

Enable two-factor authentication on your wanpar account so that logging in from a new session requires a verification code sent to your personal mobile number.
Always log out of the wanpar platform completely when you finish a session on a shared device. Do not rely on the browser's automatic session timeout.
Use a strong, unique password for your wanpar account that is not shared with household members and is not stored in a shared browser password manager.
Ensure your registered mobile number — used for two-factor authentication and security alerts — is accessible only to you and not shared or accessible to younger household members.

wanpar's Approach to Responsible Gaming in Pakistan

Responsible gaming at wanpar is not a separate department that operates independently from the rest of the platform. It is embedded in how the product is built. The deposit limit system, the self-exclusion infrastructure, the verification requirements, the session reminder tools — these are not additions built to satisfy a regulatory checklist. They are features that reflect a straightforward position: wanpar only benefits when players are having a genuinely good time within limits they are comfortable with.

Pakistan has a culture where cricket, in particular, generates intense collective engagement. The Pakistan Super League pulls millions of people into following matches, discussing form, and predicting outcomes. That passionate engagement is a legitimate foundation for sports betting. But wanpar recognises that the intensity of cricket fandom — especially during PSL finals and high-stakes international series — creates conditions where a small number of players may make decisions in the heat of the moment that they would not make with a cooler head. The deposit limit and loss limit systems exist precisely for those moments.

Gambling as Entertainment — Not a Financial Strategy

The most important frame for thinking about your gambling activity is this: it is entertainment spending, not investment. Like spending money on a cinema ticket, a restaurant meal, or a cricket stadium seat, money spent gambling should come from your discretionary entertainment budget — the money that is genuinely surplus to your essential expenses, savings commitments, and family obligations.

Before you place your next bet, ask yourself honestly: if I lost this amount entirely right now, would that affect my household budget, my ability to meet my family's needs, or my financial commitments for the month? If the honest answer is yes, that bet is outside the responsible gambling zone for your current situation. A good wanpar session is one where the cricket is exciting, the odds are interesting, and whatever the outcome, you can close the laptop and go about your day without your finances being affected in any meaningful way.

What Responsible Gaming Looks Like in Practice

Responsible gaming does not mean never betting on a PSL match or never playing a slot when you have an hour free. It means:

  • Setting a deposit or loss limit before you start, not in the middle of a session when you are already engaged;
  • Treating the money you deposit as spent the moment you deposit it — winnings are a pleasant bonus, not an expectation;
  • Taking regular breaks during longer sessions, especially when the cricket is live and emotions are running high;
  • Keeping your gambling activity separate from your financial planning — never depositing money that is earmarked for rent, utilities, school fees, or any other essential expense;
  • Being honest with yourself and with family members about how much you are spending and how much time you are spending on the platform;
  • Recognising that a losing streak does not mean "the next bet is more likely to win" — every cricket match and every slot spin is independent of what came before;
  • Using the cool-off or self-exclusion tools the moment you recognise that gambling is starting to cause stress rather than relieve it.

When to Use Self-Exclusion

Self-exclusion is the strongest tool wanpar offers, and it is designed for situations where lighter interventions — deposit limits, loss limits, session reminders — have not been sufficient. Self-exclusion is appropriate when you recognise that your gambling has moved into a pattern that is causing financial harm, relationship stress, or personal distress, and you need a period of enforced distance from the platform to address the underlying issue.

Self-exclusion is not a failure. It is a responsible decision made by someone who has recognised a problem and taken concrete action to address it. wanpar's self-exclusion system is designed to be immediate, irreversible during the selected period, and easy to activate — because we want that barrier to be as low as possible when someone reaches the point where they need it.

A note to players in distress: If you are reading this page because gambling is currently causing you serious financial or personal harm, wanpar strongly encourages you to activate self-exclusion right now. Log in to your account, navigate to Responsible Gaming settings, select self-exclusion, and choose the minimum period you feel is appropriate. The account will be excluded the moment you confirm. If you are unable to log in or need immediate support, contact the wanpar support team via live chat on the login page — they can activate exclusion without requiring a full account login.

What Happens After Self-Exclusion Ends

When the self-exclusion period you selected expires, your wanpar account will not automatically reactivate. wanpar requires excluded users to contact the support team directly to request reactivation. This is an intentional friction point. Before reactivation is approved, the support team will have a conversation with you about the circumstances that led to the exclusion and whether you feel ready to return to the platform with new limits or safeguards in place.

If you are not ready, or if you recognise that returning to wanpar is not in your best interest, the support team can extend the self-exclusion for an additional period at your request. There is no pressure to return. The account will remain closed for as long as you need it to be.

Need Help Right Now?

wanpar's support team is available 24/7 to activate deposit limits, loss limits, cool-off periods, or self-exclusion. Sign in to access live chat on your dashboard.

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21+ Only · Gambling can be addictive · Play responsibly · Set limits and stick to them